FAQ

All sales are final.

Orders are typically processed within 3 business days but can take up to 12 business days on busier weeks, and THEN your order will ship.

*Items returned to sender because of a customer address error will be recharged the shipping rate*

Please double check your cart and shipping information when ordering. We are unable to modify or cancel orders once placed!

 

Where is my order?

All shipping inquires need to be directed to Route or USPS. Please do NOT email regarding your order until 12 business days have passed.

SHIPPING POLICY (Orders are shipped within 12 business days)

 

RETURN POLICY 

Orders will be processed within 12 BUSINESS days from the date your order was placed. (This means I have up to 12 business days to make/ package your order THEN it will be shipped!) After that you can check tracking on your email / phone confirmation. If you have any shipping inquiries, you must contact USPS so they can best serve you. We don't offer cancelations or changes to orders as they go straight into shipment. Please triple check your sizes and addresses!

We are not responsible for any in international duties/taxes/tariffs charged to customers upon international delivery.  If packages are declined or returned back to us, you will be refunded your order value MINUS the international shipping cost.

*Business days refer to M-F and exclude national holidays.